FAQ

Good questions, good answers

Everything people usually ask us about ordering, delivery, storing and how the cattle are raised. If your question isn't here, email info@beethamfarm.co.uk and we'll answer it — and probably add it to this page.

Ordering

How buying from a small farm works.

How do I order beef from Beetham Farm?+

Order online through the shop on this website, or message us directly if you'd rather talk it through. You can choose a ready-made beef box or build your own selection of individual cuts. We'll confirm your order by email and let you know when it's ready for collection or delivery.

Is there a minimum order?+

No minimum. You can order a single pack of mince if that's all you need. Orders over £110 qualify for free local delivery.

What's in a 5kg or 10kg beef box?+

Each box is a balanced mix of steaks, roasting joints, slow-cook cuts and mince, so you've got something for a quick weeknight dinner and something for a Sunday. The exact contents are listed on each box's product page and change slightly depending on what's ready from the butchery that month.

Do you sell whole, half or quarter animals?+

We can look at larger bulk orders for freezer-filling customers — email info@beethamfarm.co.uk and we'll talk you through what's available and when.

Do you sell gift vouchers?+

Not at the moment, but beef boxes make a good gift and we're happy to include a note. Just tell us at checkout or drop us an email.

How often do you have beef available?+

We're a small farm and we sell in batches, so stock comes and goes as animals are ready. If something is sold out, join the newsletter and you'll hear first when the next batch is in.

Delivery & collection

Where we deliver and how your order travels.

Where do you deliver?+

We deliver within a 15 mile radius of the farm at TA20 3PY in the Blackdown Hills, Somerset. You can check your postcode using the delivery checker on our delivery page.

How much is delivery?+

Local delivery is free on orders over £110. Below that a small local delivery charge applies, shown at checkout. Collection from the farm is always free.

Do you deliver nationwide?+

Not yet. We're working on nationwide frozen courier delivery — sign up to the newsletter and we'll let you know the moment it's available.

Can I collect from the farm?+

Yes, and we love it when people do. Choose collection at checkout and we'll arrange a time that suits you both.

How is the beef packaged?+

Everything is vacuum-packed, labelled by cut, and delivered frozen in insulated packaging so it goes straight into your freezer.

What if I'm not in when you deliver?+

Because the beef is frozen and perishable, we agree a delivery slot with you first. If nobody's home and we can't leave it somewhere safe and cold, we'll need to rearrange — see our returns policy for details.

Storing & cooking

Getting the best out of every pack.

Does the beef arrive frozen or fresh?+

Frozen. It's dry-aged, butchered and frozen at its peak so the flavour is locked in — better than beef that's been sitting in a chiller in transit.

How long will the beef keep in the freezer?+

Steaks, joints and slow-cook cuts keep for up to 12 months at -18°C. Mince and diced beef are best within 6 months, sausages and burgers within 3 months. Our freezer guide has the full breakdown by cut.

How should I defrost it?+

In the fridge, on a plate, still in its vacuum pack. Steaks need 18–24 hours, joints 24–36 hours, mince overnight. Never defrost on the worktop.

Can I refreeze it?+

Not once it's been defrosted raw. You can freeze it again after it's been cooked — a cooked, sliced joint freezes very well.

Can I cook it from frozen?+

Slow-cook cuts like shin, cheek and short rib are forgiving and can go in from frozen on a long, low braise — add 30–45 minutes. Steaks and roasting joints are much better fully defrosted.

What size are the portions?+

Steaks are typically 250–350g, mince and diced beef come in 500g packs, and roasting joints range from around 1kg to 2.5kg. Exact weights are on each product page and on the pack label.

How many people will each pack feed?+

Beef loses roughly 25–30% of its weight as it cooks, so allow a little more than it looks like you need. For roasting joints, work on 200–250g raw per person for a boneless joint: a 1kg joint feeds 4–5, or 3 with leftovers for sandwiches, and a 2kg joint feeds 8–10, or 6 with leftovers. Rib on the bone is different — the bone is a quarter to a third of the weight — so allow 300–350g per head. A 2kg rib on the bone is dinner for about 6. A 500g pack of mince makes a bolognese, lasagne or shepherd's pie for 4 (125g each), or 3 hearty eaters; 4 burgers at 125g, or 3 generous restaurant-sized 170g ones; or roughly 20 meatballs. A 500g pack of stewing or diced beef is 2–3 people as a proper main with veg and potatoes, or 4 if you're stretching it with barley, pasta or potatoes. As a rule of thumb, a stew or braise needs more per head than a quick fry-up, and a bone-in joint needs a third more than a boneless one.

Our beef & our farm

How it's raised and why it tastes the way it does.

What breeds do you raise?+

Angus, Hereford and rare-breed Albion cattle. The Albions are one of the rarest native breeds in the country and part of why our beef tastes the way it does.

Where is the farm?+

Beetham, in the Blackdown Hills, Somerset — a farm recorded in the Domesday Book. We're first-hand farmers building the herd ourselves.

What are the cattle fed?+

They spend their lives out on traditional permanent pasture, and are finished on locally grown beans and barley. No hurry, no shortcuts.

How long is the beef aged?+

Dry-aged on the bone for a minimum of 21 days before it's butchered, which is where the depth of flavour and tenderness comes from.

Is the beef grass-fed?+

The cattle are pasture-raised and spend the grazing season out on grass, then finished on home-grown and local beans and barley for consistency of flavour and marbling.

How are the cattle slaughtered?+

At a small local abattoir, with welfare at the forefront of everything we do. Our cattle are not halal slaughtered.

Are you Red Tractor assured?+

Yes — we're a Red Tractor assured beef producer, so our farming, welfare and traceability standards are independently inspected.

Can I visit the farm?+

We're a working farm rather than a visitor attraction, but collections are welcome and we're always happy to chat about the cattle when you come.

Payment, problems & privacy

The practical bits.

How do I pay?+

Securely online at checkout by card. We never see or store your card details.

What if something's wrong with my order?+

Email info@beethamfarm.co.uk within 24 hours with your order number and a photo, and we'll refund or replace it — no quibble. Full details are in our returns policy.

Can I cancel or change my order?+

Yes, as long as it hasn't been packed. Get in touch as soon as you can and we'll sort it. Once beef has been packed for you we can't take it back, as it's perishable food.

How do I contact you?+

Email info@beethamfarm.co.uk, use the contact form, or message us on Instagram or Facebook @beethamfarm. We're farmers, so replies sometimes come once the farm chores are done, but they always come.

Still wondering something?

Have a look at our freezer guide, delivery details or returns policy — or just ask us.